Best Buy to temporarily close all stores aside from curbside pickup starting Sunday
As the scale of the coronavirus pandemic accelerates, Richfield-based Best Buy has decided to temporarily close its stores aside from curbside pickup starting Sunday.
The electronics chain has also now suspended all in-home installations and repairs.
Earlier this week, Best Buy
said it would keep its stores open, but would restrict access to only 10 to 15 customers at one time starting next week for at least two weeks. But that plan changed as the week went on.
“The situation we’re facing as a company and as individuals is unprecedented and changing at a pace all of us are working to keep up with,” Best Buy CEO Corie Barry said in a statement. “We are making the best decisions we can with two goals in mind: protecting employees, customers and their respective families, while trying our best to serve the millions of Americans who rely on us for increasingly vital technology.”
Through curbside pickup, customers will be able to pick orders purchased online or through the retailer’s app. Customers who are unable to place an online order can also use curbside to see if a product is in stock in the store and employees can go inside the store to get it, the company said.
It is not clear how long the curbside-only service will last.
While some employees have been questioning why Best Buy has remained open while many other retailers have closed to help curb the spread of the coronavirus, the company has emphasized that it provides a number of “necessities” such as technology that allows people to work and learn from home as well as appliances to prepare and store food.
“We are seeing a
surge in demand across the country for products that people need to work or learn from home, as well as those products that allow people to refrigerate or freeze food,” Barry said.
