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Customer Service
#1
Headed out Sunday morning to look at a couple Jeeps the girlfriend was interested in. Dealerships are closed on Sunday here, so we could look hassle free. Stopped at Panera for a couple breakfast wraps. Two bites in, and I hit the wax paper the ingredients were on. Walked back in and said " I asked for no tomato, I guess I should have asked for no paper too".  They apologized and quickly made a new wrap.

Saturday I stopped at the apartment complex office to get some touch up paint for the townhouse I'm moving out of.

Me: Hi (holds up paint bucket I purchased from Home Depot) I'd like some touch up paint.
Office person: Blank stare
Me: I'm in 311 B
OP: Ok, which apartment?
Me: 311 B, it's a townhouse towards the back of the complex
OP: Oh. Ok. What's the building number?
Me: 311
Maintenance guy enters office
OP: Hey, can you get some touch up paint?
Maintenance Guy: Sure, what apartment
OP: Blank stare
Me: 311, B
Maintenance Guy: I'm only here for an hour, but ill bring it over before I leave
Me: Great, just leave it in the apartment, we're heading out.
Maintenance Guy: What is the apartment number?
Me: 311, B
Maintenance Guy: 320?
Me: No, 311 B
OP: I'll write it down
Me: It's one of the townhouses in the back of the complex
OP: What's the apartment number?
Me: 311, B
OP: Ok, do you want the paint in the bucket?

Paint isn't there when I get back. Return to the office Sunday at 11 when the office opens and pretty much have to repeat prior conversation.

This is just typical of 80% of my interactions with people in customer service.

Please tell me I'm not attracting this sort of stupidity.
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#2
you know what JEEP stands for right?

J ust 
E mpty 
E very 
P ocket

Keep your service dept guy on speed dial.  :p
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#3
Pretty gutsy sending food back these days...


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#4
Quote: @purplefaithful said:
Pretty gutsy sending food back these days...


I dont think I have ever sent food back... just to many uncertainties with that decision IMO.
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#5
Quote: @JimmyinSD said:
you know what JEEP stands for right?

J ust 
E mpty 
E very 
P ocket

Keep your service dept guy on speed dial.  :p
It will go well with my Ford

F ound
O n
R oad
D ead
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#6
Quote: @"BarrNone55" said:
@JimmyinSD said:
you know what JEEP stands for right?

J ust 
E mpty 
E very 
P ocket

Keep your service dept guy on speed dial.  :p
It will go well with my Ford

F ound
O n
R oad
D ead
Or Found On Reservation Dead
or First On Race Day

growing up in the auto industry I can do these all day long.... 
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#7
Quote: @JimmyinSD said:
@"BarrNone55" said:
@JimmyinSD said:
you know what JEEP stands for right?

J ust 
E mpty 
E very 
P ocket

Keep your service dept guy on speed dial.  :p
It will go well with my Ford

F ound
O n
R oad
D ead
Or Found On Reservation Dead
or First On Race Day

growing up in the auto industry I can do these all day long.... 
Growing up, it was always:

Fix
Or
Repair
Daily
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#8
F uckin
O ld
Re built
D odge
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#9
Quote: @JimmyinSD said:
@purplefaithful said:
Pretty gutsy sending food back these days...


I dont think I have ever sent food back... just to many uncertainties with that decision IMO.
only food I ever sent back was when my wife had chicken and part way through, she realized it was still raw in the middle.

Funny, that place is no longer there.  Sad how quickly it went downhill from a great family spot to dozed dirt.
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#10
Quote: @greediron said:
@JimmyinSD said:
@purplefaithful said:
Pretty gutsy sending food back these days...


https://www.youtube.com/watch?v=HNfciDzZTNM
I dont think I have ever sent food back... just to many uncertainties with that decision IMO.
only food I ever sent back was when my wife had chicken and part way through, she realized it was still raw in the middle.

Funny, that place is no longer there.  Sad how quickly it went downhill from a great family spot to dozed dirt.
A Salmonella outbreak can have that effect on a restaurant.
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